At FlipTX, we are dedicated to safeguarding your privacy and ensuring the protection of our customers’ personal information. In accordance with the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA), this policy outlines how we collect, use, and secure your data when you use our home services or visit our website.
FlipTX may collect the following information from California residents:
– Personal Identifiers: This includes your name, email address, phone number, and other contact details when you submit a service request or inquiry.
– Commercial Information: We gather data on the home services you purchase, including transaction details and any communication related to the services provided.
– Internet or Network Activity: We may collect details such as your IP address, browser type, pages visited, and time spent on our website when you interact with our site.
FlipTX uses your personal data to:
– Provide home services, manage appointments, and handle transactions.
– Respond to customer inquiries and deliver customer support.
– Enhance our website and customize services to meet your preferences.
– Send you promotional offers and service updates (with your consent).
As a California resident, you are entitled to the following rights regarding your personal information:
– Right to Know: You may request details about the personal data we have collected about you, including categories of information, sources, and purposes of collection.
– Right to Delete: You can request the deletion of your personal data, subject to certain exceptions (such as completing ongoing transactions).
– Right to Opt-Out: You have the right to opt out of the sale of your personal data. While FlipTX does not sell personal information to third parties, this right still applies.
– Right to Non-Discrimination: You are entitled to access our services without facing discrimination based on exercising your privacy rights.
To exercise any of these rights, contact us at info@fliptxagency.com. We will respond within the timeframe required by law.
In compliance with CalOPPA, FlipTX provides the following information:
– Do Not Track Signals: Our website does not respond to Do Not Track (DNT) signals. However, we do not track your activity across third-party websites or engage in cross-site tracking.
– Third-Party Links: Our website may contain links to third-party websites, which operate under their own privacy policies. We encourage you to review these policies as we are not responsible for their practices.
FlipTX employs industry-standard security practices to protect your personal information from unauthorized access, disclosure, or misuse. We regularly update our security measures to ensure the safety of your data.
FlipTX may update this CCPA & CalOPPA policy from time to time. When changes are made, we will revise the effective date at the top of this page. Please check back regularly to stay informed about how we protect your data.
If you have any questions regarding your privacy or how FlipTX manages your data, please reach out to us at info@fliptxagency.com. We are committed to transparency and compliance with CCPA and CalOPPA, ensuring your privacy is protected.
